August 26th, 2016 admin
Due to the recent change of format of the business licenses in China (the merging of the three types of licenses in a single one), clients with websites hosted in mainland China are required to submit their new license to ensure their information is up-to-date with the Ministry of Industry and Information Technology, which overseas the ICP license system. We have received a notification from our datacenter to submit each client documents as soon as possible, and clients who do not provide such documents in due time will see their website suspended.
As such, all SinoHosting clients are kindly requested to submit the following documents as soon as possible:
1. New company license (三证合一)
2. Legal Person identity document (Chinese ID card/Oversea passport)
3. Contact person ID card (must be Chinese national), two sides required
4. 责任书 (scanned copy, we will send you the document to sign)
5. 核验单 (scanned copy, we will send you the document to sign)
6. Your ICP registration password
Our local staff will open shortly a support ticket to all clients hosted in China to arrange the sending of the documents. If you are a SinoHosting client and do not hear back from us by September 1st, 2016, please open a support ticket to us or send an email directly to email@example.com
We apologize for any inconvenience caused.
August 7th, 2015 admin
We have relaunched our affiliate program after upgrading the existing system. Sign ups were suspended for months but now again available.
SinoHosting affiliate program allows you to earn commission income when you refer clients to us. We pay a flat $10 per each successful client referred by affiliates. The system is fully automated and you can check from your affiliate account all traffic and orders that have been sent to our website through your affiliate link.
You can get started now by signing up at affiliates.sinohosting.net. Sign ups are usually approved within two business days and the minimum payout amount is USD100.
Affiliates payments can be done by bank transfer or Paypal. If you have any questions, please email to firstname.lastname@example.org , or if you are an existing client, you can submit a ticke to our Affiliates & Partners department from your billing account.
The SinoHosting Team
January 1st, 2015 admin
There have been recent changes to the SinoHosting China VPS packages. Starting from now, we will be offering China VPS out of three locations/datacenters: Hangzhou, Beijing and Shenzhen. Clients will be able to select a specific location when placing the order from our website.
Clients previously set up at our Shanghai location will not have any change in their services.
Test IPs will be added later to our China VPS page. If any question, please contact our sales department.
December 30th, 2014 admin
It appears that over the last few days Gmail (both personal and Google Apps) are inaccessible from most networks in mainland China, including through Mobile Apps and other mail clients. For business people living in China or operating here relying on Gmail or Google Apps for their electronic communications this is a critical issue with a major effect on their business communications.
SinoHosting offers two business email solutions that can potentially solve this problem and ensure continuous access to your emails in China.
1) Corporate Email Hosting: Affordable email solutions running on the same platform as our web hosting (cPanel), available at three locations: Shanghai, Hong Kong and Los Angeles (USA). All three are accessible from China but obviously the Shanghai location is more suitable if most of the users are based in China.
2) Microsoft Office365 Business Essentials: This is a hosted exchange product backed by Microsoft that is available on a per mailbox basis that includes not only email but all the business productivity tools from Microsoft. We are a partner of Office365 for both Hong Kong and China.
Of course, clients using our web hosting plans do not need to purchase a separate email solution as the included email accounts can be used fine from China.
To learn more about above two business email solutions, please visit www.sinohosting.net/email.php
November 18th, 2014 admin
As announced previously, SinoHosting has launched this month its new hosted exchange plan, or more exactly the Microsoft Office365 email hosting solution. Powered by Microsoft award-winning exchange service, it goes beyond Outlook to include other tools that small businesses will find useful in their day-to-day business: calendar, contacts, tasks manager, file sharing, online conferencing, Office online etc.
SinoHosting will be offering only the Microsoft Office365 Business online. Clients can choose either the mainland China server or Hong Kong server. The price per year is RMB750, which includes initial configuration and support by SinoHosting.
Please check our website for more details. If you have any questions about this service, please contact our sales department.
October 30th, 2014 admin
Due to popular demand, SinoHosting will be introducing by year end both Google Apps and Office 365 for clients who request these solutions. These will be integrated with our hosting plans or offered as a standalone service. You can have a single billing through SinoHosting and we take care of the set up for you.
These will be available with the relaunch of our website with a new design which is scheduled at the end of 2014. Stay tuned!
October 23rd, 2014 admin
SinoHosting offers the possibility for its clients to move their account to a location at a different location. This is usually needed due to change of target users location, or in order to improve access to current users. Clients who find that their users do not have an optimal access to their website can request to change to a different location.
This service is available four our standard shared hosting plans (international); you can move your website from/to Hong Kong, Taiwan, South Korea, Singapore, the USA (California or Texas), the United Kingdom or the Netherlands. You can also move from an international location to a China server (after you have obtained the ICP license), or from China to an international location.
SinoHosting does not charge for this service. As long as you keep the same package, the migration is free and is usually complete within 24 hours. As our servers configuration are mostly the same across all locations (cPanel), there is no expected problem that the migration could cause. If your site requires however a special version of PHP, Mysql or any other requirement, please inform us in advance in order to select the most appropriate server at the new location, or activate the required feature at the new server.
For clients with their domain names registered through SinoHosting, there is nothing they need to do at their end, everything is handled by SinoHosting technicians. If your domain is registered elsewhere or you manage your DNS through a third party, you will need to update your nameservers to the new values, which we will provide, after the migration is complete.
August 14th, 2014 admin
This is a complete misconception about the ICP license.
First, the ICP license applies only to websites that are hosted on a mainland China server. Foreign hosted websites cannot apply for an ICP license.
Second, only foreign hosted websites are blocked by the great firewall. The great firewall applies only to international connections from/to China and as such has no effect on locally hosted websites. If your site is hosted within China and happens to break the law, the government will instruct the datacenter to take down your website (or the whole server), there is no need for them to block the site. The whole point of the great firewall is to prevent access to websites hosted on servers on which the Chinese government has no control (servers physically located overseas).
August 6th, 2014 admin
Due to recent abuses of our refund policy (including spammers and bandwidth abusers taking advantage of our existing policy to cause havoc on our servers), we have decided to reduce our refund policy period from 15 days to 10 days. Furthermore, undocumented refunds (without any valid reason) will be charged a 15% cancellation fee.
Our updated refund policy is available at the same address, www.sinohosting.net/refund-policy.php
SinoHosting is one of the very few firms in China to offer a refund policy. We believe 10 days should be sufficient to test the reliability of our servers and its suitability for a customer specific needs.
August 5th, 2014 admin
While being based in China and serving mostly an audience within the greater China region, it is easy to forget that SinoHosting is a true international web hosting company with multiple overseas locations. We will introduce here our hosting locations overseas with a focus on shared hosting only.
1) Hong Kong
While being technically part of China, Hong Kong is not within the great firewall of China and as such we classify it within our international web hosting locations. Hong Kong is by far our most popular location, due to the combination of closer distance from China (and thus faster loading time), and the non-requirement of an ICP license (as compared to mainland China hosting). Over 60% of our shared hosting clients are hosted on our Hong Kong servers. Hong Kong is particularly recommended for clients targeting users in the southern part of China (including Shenzhen, Guangzhou and the rest of Guangdong province)
Despite being close of mainland China, Taiwan does not seem to be a very popular location, as less than 5% of our clients use it. It is however a very strong alternative to Hong Kong, boosting faster speed in some cases from eastern China (Fujian province, Zhejiang, Shanghai etc.).
3) South Korea
South Korea is one of our newest locations. It is considered the best locations for companies without a China presence which are targeting customers physically located in Beijing and Northern China. South Korea also benefits from a very fast local bandwidth, one of the fastest in the world, as well as a very stable international bandwidth.
Singapore is our second most popular international location. It is the internet hub of the South East Asian region. We maintain our Singapore servers with Softlayer which is a first-tier datacenter provider worldwide. Singapore hosting also has decent connection speeds to mainland China.
5) United States
The US is our most popular non-Asian location. It is primarily used by our Chinese clients with websites targeting overseas clients, including international trading companies, manufacturers, global service providers etc. We have three server locations in the US: Los Angeles (California), Dallas (Texas) and Miami (Florida). Therefore, whether you are looking for west coast, central or east coast hosting in the US, you are covered with SinoHosting.
SinoHosting offers two hosting locations in Europe, namely in London (United Kingdom) and Amsterdam (The Netherlands). It is a very niche hosting selected by a limited number of clients. Access speed from mainland China is the slowest among all our international locations, therefore it is not recommended if this is for a website targeting the Chiense audience.
We hope the above overview has given you a better picture of SinoHosting international hosting plans. Regardless of the location, we have three specific cPanel shared hosting plans (Basic, Business and Corporate). You can learn more about each hosting plan at www.sinohosting.net/web-hosting.php and select the one more suitable for your requirements