January 25th, 2012 admin
Earlier this evening, our main VPS node went down due to a network card failure. We have commissioned the datacenter for replacement however as they did not have a spare part at hand, it would take longer to get one delivered onsite. We are following up on them to get this done asap. We apologize for the downtime caused to clients who have their VPS or websites hosted on this server. Our own billing and support system is on that server and has also been down since. We hope to get everything back up and running within the next two hours.
The Management
www.sinohosting.net
Update#1
Unfortunately we were unable to find a replacement network card until now, and due to the holidays it might take a few days to have a compatible replacement network card shipped over from mainland China. While our admins are still working on finding an alternative, we have already started to set up a new VPS node which will go live later tonight. Our support ticket system will also be available at that time. For clients who have their own backups, please submit a support ticket to sales@sinohosting.net as soon as the VPS node is available so that we set you up with a new VPS immediately.
Until then, if you have any other issue that requires immediate assistance please email directly to emergency@sinohosting.net
We apologize for the inconvenience caused. All affected customers will receive a half month downtime credit due to this outage.
Posted in Service Update | No Comments »
January 22nd, 2012 admin
SinoHosting is now offering US-based dedicated servers for its clients in China. These servers are available in Los Angeles, Dallas and Chicago. The Los Angeles location has Asian carriers and is optimized for fast ping from Asia and China.
For more details on our USA dedicated servers packages, please click here.
The Management
SinoHosting.net
Posted in Dedicated Servers, Service Update | No Comments »
January 16th, 2012 admin
We are currently able to assist in the registration of .cn domain names without an ICP license. The domain can be used with our international hosting packages (US, UK, Singapore or Hong Kong). The .cn is still however still restricted to Chinese companies. The application takes seven days and the following documents must be provided (scans of the originals):
-Enterprise license code certificate (mainland China-registered company)
-ID card (must be Chinese national)
Should you have any question on this, please contact our sales department at sales at sinohosting.net
The Management
www.sinohosting.net
Posted in Domain Names | No Comments »
December 17th, 2011 admin
Clients in Shenzhen and other cities in Guangdong province can now pay us at our local accounts, including a corporate account for businesses and three personal accounts (with Bank of China, China Merchants Bank and Bank of Communications, all in Shenzhen). Please email shenzhen @ sinohosting.net to get more information.
Other than bank transfer, Guangdong customers will be able to pay us by depositing cash directly at our Shenzhen office, or through mail in payment.
We are also able to provide official receipts/tax invoices (fapiaos) for all payments made to us in Shenzhen.
All new invoices will include above payments options from now on.
We are also planning to add customer support staff in Shenzhen in the near future.
The Management
SinoHosting.net
Posted in Company News | No Comments »
December 7th, 2011 admin
If you are based in China and are looking for VPN services to access sites that are unreachable from within the GFW, you might take a look at SinoVPN. With plans starting from RMB83, SinoVPN has plans that are secure and guarantee fast access to overseas websites. Available VPN locations are Hong Kong, the US (Los Angeles and Miami) and the UK (Manchester).
This is a service more suitable for business usage although personal use is just fine. Most clients are small business owners and multinationals with branches in China. Business plans come with a dedicated IP address which reduce risks of the VPN being blocked by the GFW.
As a diclosure, SinoVPN and SinoHosting have the same parent company.
To learn more, you can check www.sinovpn.com or contact the guys at SinoVPN for assistance.
Posted in Partners | No Comments »
November 22nd, 2011 admin
We will be migrating the billing system (clients.sinohosting.net) from its current US location to a new server in Hong Kong. This will improve access speed from China and Asia, where over 90% of our customers are located. The move is scheduled to start on Saturday 26th, 2011, at 10:00AM and we expect it to be completed within 3 to 6 hours. During the move, the billing area will not be accessible as well as our support ticket system. For any emergency issues during that period, please email to emergency@sinohosting.net
The Management
www.sinohosting.net
Posted in Service Update | 1 Comment »
November 19th, 2011 admin
Following repeated requests for this service, we have now launched our FTP hosting service for the Chinese market. Packages are available from 10GB to 1TB storage space, and clients can choose to have the service activated on a Shanghai, Hong Kong or US server.
The service starts from RMB1,000/year only. There is no ICP required for this service even for clients with the server in China, so this will be useful to businesses looking to provide a download link, storage space, or a file sharing space for their clients, users or staff in mainland China.
For more details, please visit our new China FTP Hosting page.
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November 11th, 2011 admin
Our parent company, Sinovantage International, has just launched a new social networking site called ShanghaiZoom. The site targets expatriates living in Shanghai primarily but also anyone working or studying in this city. The Facebook-like website has many sections including blogs, forums, classifieds, events, albums, videos etc. If you are living in Shanghai you will definitely need to sign up.
The address: www.shanghaizoom.com
Posted in Company News | No Comments »
October 12th, 2011 admin
SinoHosting will be an exhibitor at the 3rd Expat Service Expo, to be held in Beijing Solana Lifestyle Shopping Park, from October 14th to 16th. Our booth number is 48. If you are in Beijing, you are invited to visit our booth at the Expo, which will be held simultaneously with an International Culture Carnival.
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October 12th, 2011 admin
We regret to announce that due to some IPs that were previously allocated to SinoHosting are being reclaimed by the issuing authorities, all IPs in the affected range, which is 91.207.192.0/24 will be replaced.
We would like to convey our apologies for this inconvenience.
We are working with the datacenters to implement the changes as soon as the new IP addresses are active.
Clients on other VPS nodes are not affected by this change.
To obtain in advance the information about your new IP, or if you require further assistance, please open a support ticket through the client area at our website, or simply email to our support team.
The Management
www.sinohosting.net
Posted in VPS | No Comments »
