Our server hkta.sinohosting.net has been down since late this morning, and attempts to contact the datacenter (Tele Asia) have so far been unsuccessful. We do not have an ETA about when the server will be back online. Clients hosted on the server hkta.sinohosting.net, as well as some of our Hong Kong VPS clients are affected.
We apologize for the inconvenience and do our best in order to get the server back online asap. Unfortunately as we do not have a physical access to the server we can only wait for the Tele Asia staff to solve it. Downtime credits will be applied to all accounts affected.
If you have a backup of your site and wants to be migrated to a new server, please open a support ticket through our client area and our admins will set up a new account for you within 1h.