March 25th, 2011 admin
We are now accepting Alipay as payment gateway for our hosting services. To pay through Alipay, please select “Bank Transfer/Alipay” when placing the order and send the payment directly to our Alipay email account as per the invoice.
March 18th, 2011 admin
Starting on March 21st we will be charging a service fee for new clients looking to host in China who will need to apply for an ICP license through us. This is due to the increased complexity, work and time now needed to apply for an ICP license.
The service fee is set to RMB800, payable at the beginning of the application. In case of unsuccessful application after 6 months, we can refund 50% or RMB400. The remaining RMB400 is non-refundable.
Clients who already have an ICP license will not be charged that fee and will therefore only pay the normal hosting and, when applicable, the domain registration fee.
Before placing the order or applying please make sure that you meet the requirements and can provide all documents as listed on our ICP web page.
March 15th, 2011 admin
We are experiencing a HDD failure at our Hong Kong Windows server hkwin. Our technicians are working on retrieving the data in order to restore later the websites to a new system. If you have your own backup please open a support ticket immediately for faster restoration.
We expect the restoration and new system set up process to be completed by March 18th at 6:00PM
E-mail accounts are not affected as we use our main Linux servers for handling emails even for our Windows customers.
We apologize for any inconvenience caused but this could not be forecasted.
For any inquiry on this issue please open a support ticket through our website.
The Support Team
March 2nd, 2011 admin
We have written a short guide to assist our clients looking to host in China and apply for an ICP license. Please check it at: