Shanghai: +86-21-5648-6330
Hong Kong: +852-8199-9329
slider

Hardware failure on 210.52.223.92

It appears our server with IP 210.52.223.92 has a hard drive failure. This causes all sites on that server to be inaccessible. Our techs are working on the issue either to fix the hard drive, or retrieve the data to upload to a new drive. If you are on this server and have a backup of your site, you can send an email to support@sinohosting.net or open a support ticket and we can set you up temporary an account on a new server, which should have your site back online within 30mn. 

One Response to “Hardware failure on 210.52.223.92”

  1. There appears to be an electric board issue and to fix this the repair shop will need to find the same model same series of HDD. This can take some time and for clients who do have backups we have already been migrating to another server. Even after this server is fixed we will be migrating the rest of the accounts to a new hardware to avoid future issues.

Leave a Reply