December 9th, 2009 admin
We have just been notified by the datacenters we are using of temporary shut down at their level. There are basically tens of thousands of websites affected by this, including many of our clients hosted in China. While we are working with our datacenters to get our servers back as soon as network activity resumes, our only option is to wait since this is a government decision.
You can download the original message below (in Chinese) from here.
Posted in Service Update | 3 Comments »
December 6th, 2009 admin
We have been informed by the various datacenters we use in mainland China that the ministry of information will be more strict in enforcing the existing requirements for China-hosted sites to apply for and obtain an ICP license. Over the last two weeks, we have already seen a couple of clients sites being shut down because of the lack of the ICP license, including some clients who were only using China servers for email-hosting. We believe the crackdown will only intensify in the period leading to the world expo in Shanghai in a few months.
If your site has already obtained an ICP license then there is no need to worry. If that is not the case, please take appropriate measures to fill the ICP application form and send back to us for our staff in charge to fill the application. You can download the form from
www.sinohosting.net/downloads/beian.doc
Please note that if you have filled this form previously and sent it back at the time you set up an account with us, this does not mean automatically that you have obtained an ICP license. Applications can be denied for various reasons and a new application will be required. You can verify your ICP registration status on the related government website (Chinese language proficiency required):
www.miibeian.gov.cn/chaxun/ggcx.jsp
Important. Personal sites can be registered under your own name with your passport number (please provide a real number as sometimes a copy of your passport would be required for verification). For business sites you will need a business license from a China-registered company. ICP license cannot be obtained under foreign companies business licenses (including Hong Kong or Taiwan companies). As a web host also we are unable to register the ICP under your name for clients sites as ICP registration information need to match the site owner information.
If you are based overseas without a company in mainland China, and do not have a Chinese partner to register the ICP license under, we advise you to move your site to our Hong Kong server. Please open a support ticket through your client area and our admins will assist you in the process.
If you site does not have an ICP license and you want to apply/re-apply now, please send your application form to icp@sinohosting.net , Andy Li in our Shanghai office will be helping in processing your application on a first-come first-served basis.
For any questions feel free to contact us at support@sinohosting.net (English) or icp@sinohosting.net (Chinese). For efficiency reasons ICP-related issues will not be handled over the phone.
For more details on the ICP in general, who needs to apply for it, and more, please check the blog post we have written on the subject:
http://blog.sinohosting.net/icp-license-in-china-what-you-need-to-know/
Posted in Newsletters, Web Hosting | No Comments »
December 3rd, 2009 admin
We are pleased to announce that we are now offering US-based VPS plans. These plans are very competitive in terms of pricing, and we are using top datacenters facilities in Houston and Atlanta to host these servers. For more details please check www.sinohosting.net/us-vps.php
Posted in Company News, International, VPS | No Comments »
October 24th, 2009 admin
We have now enabled Fantastico on CPanel accounts at our Hong Kong hosting location.
Fantastico is a WHM/CPanel utility that allows users to add, update or delete useful open-source programs through a few clicks. These programs include blogs (Wordpress, Nucleus etc.), content management systems or CMS (Drupal, Joomla, Mambo, Typo3, Xoops etc.), forums platforms (PHPBB, SMF), e-commerce software (Cubecart, OSCommerce, Zen Cart etc.) and many more.
This function will still be unavailable on the older server (IP 202.181.234.60), if you are on that server and need Fantastico, you can contact us to have a new account set up in another Hong Kong server and start migrating to that server.
We therefore now have Fantastico on our US, Singapore and Hong Kong locations. China-based CPanel accounts however do not have Fantastico enabled.
Posted in Service Update, Web Hosting | No Comments »
October 20th, 2009 admin
We are pleased to announce a sharp decrease of our China VPS pricing, for both the Advanced and Premium plan. The Advanced Plan is now available at RMB500/USD75 per month (down from RMB650/USD97 previously), while the Premium Plan is now priced at RMB650/USD97 per month (again down from RMB950/USD142).
Annual pricing is now RMB5,000/USD750 for the Advanced plan, and RMB6,500/USD970 for the Premium VPS plan.
As for our other Chinese VPS plans, pricing is valid for both Linux and Windows OS.
For more information or to place an order, please go to www.sinohosting.net/china-vps.php
Posted in VPS | No Comments »
October 10th, 2009 admin
Due to the strong demand for our Hong Kong shared hosting accounts, we have added this month two new Linux servers. These servers are also CPanel-based with the latest PHP, Mysql configurations. The specs are higher than our previous server, so existing clients who want their accounts moved to this new server can contact us for us to set them up.
Posted in Service Update, Web Hosting | No Comments »
October 10th, 2009 admin
Since today at noon one of our DNS servers is having some issues which will cause some sites not to be accessible. This issue will affect primarily clients with sites hosted in mainland China, or using ns3.sinohosting.net / ns4.sinohosting as DNS servers. We have contacted the datacenter where this DNS server is hosted at and are working to get them back online asap. Sorry for the inconvenience.
Posted in Service Update | 1 Comment »
October 2nd, 2009 admin
We have been informed by datacenter than the IP address 221.181.67.170 has been turned off due to one site on this server hosting illegal contents, resulting in all sites on that server becoming not available. As per the Chinese law in that regard, the server will be reopened only after investigation, which unfortunately won’t happen before October 8th when the holidays finish. We do apologize for the downtime for clients which sites are hosted on that server, however there is nothing much we can do other than wait for the datacenter. We do not have access to the files on the server to move clients sites to a new server/IP address.
For clients who have a backup of their site please contact us immediately by opening a support ticket through our homepage to have an account set up for you on another server.
Update: The IP address 58.215.65.53 is now affected by the same issue. Clients with sites on that IP address can contact us to obtain a new account on another server to which they can upload their site.
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October 1st, 2009 admin
Due to the national days holidays here in China our office will be closed from October 1st to 8th. Phone support will be unavailable during that time. We will however continue to provide basic support through email and support tickets. New orders will be processed as usual, however for dedicated servers we won’t be able to get them up as local datacenters will not be operating during that period.
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August 26th, 2009 admin
Due to popular demand, we will be launching a new offering of dedicated servers in Hong Kong datacenters very soon. As for China, those servers will be unmanaged but with competitive pricing and good value as compared to existing competition. Both Linux and Windows would be available as OS. The main advantage over current China servers would be that no ICP license filling would be required, while the access speed would be comparable to mainland servers when accessed from China. Keep posted for details.
Posted in Company News, Dedicated Servers, Service Update | No Comments »
