August 20th, 2009 admin
Over the last 24h we are experiencing some issues with our billing system, existing clients are not able to log in to view their billing accounts, while we are unable to receive new orders. Our admins are working on it to get it back asap. Meanwhile, for renewals, please contact our billing department at billing@sinohosting.net for manual processing. For new orders as well, you can email support@sinohosting.net with your selected plan to receive an invoice by email.
Details will be updated in the billing system as soon as it is fully operational. We apologize for any inconvenience caused.
Posted in Customer Support, Service Update | No Comments »
July 1st, 2009 admin
After weeks of testing, we have added a new server with CPanel for shared hosting customers in Shanghai. This new server is at China Netcom datacenter. We will be moving some of the clients from the previous two servers to the new one over the next few days. Concerned clients will have zero downtime during the transfer process.
Posted in Company News, Service Update, Web Hosting | No Comments »
July 1st, 2009 admin
We have just launched a Facebook group, if you are on Facebook please make sure to become a member:
http://www.facebook.com/group.php?gid=123699836130
Posted in Company News | No Comments »
June 2nd, 2009 admin
We are happy to announce the official launch of our affiliate program, one of the first by any host in China. Affiliates can earn USD10 for each sale referred to our website, with the minimum payout being USD100. Payment is done by Paypal or wire transfer.
Domain name sales (without hosting) or sales for which payment was not received will not earn commissions.
If you are a site owner, after signing up you can download from your affiliate accounts banners with your affiliate tracking code, which you can place on your website. This affiliate program is opened to clients and non-clients.
You can check now affiliates.sinohosting.net for more details or to sign up!
Posted in Company News | No Comments »
June 1st, 2009 admin
Due to technical issues at the datacenter we use in Hong Kong clients hosted on the Hong Kong server will notice downtime to their sites and emails since this morning. Our admins are working in coordination with the datacenter to get our servers back online as soon as possible. Sorry for the inconvenience caused.
Posted in Service Update | No Comments »
May 12th, 2009 admin
We have upgraded our four Chinese dedicated server plans, with more powerful processors (Dual core for SINODS-1, SINODS-2 and SINODS-3; Quadcore for SINODS-4), and double disk space (320GB) for the two more advanced plans. For more details please check our Chinese dedicated servers page.
There are no changes to the pricing, so you get more for the same amount of money.
Posted in Service Update | 2 Comments »
April 11th, 2009 admin
Happy Easter to All!
We are offering a 10 per cent discount on all new orders placed this week, as well as renewals of existing services. This discount can be applied to all our services, including domain name registration, shared hosting (China and International), email hosting, virtual private servers and dedicated servers.
The coupon code to use when placing the order is EASTER. For renewals, please contact our billing team (by opening a support ticket or sending an email to billing@sinohosting.net) so that the invoice is issued manually.
This promotion will be available until April 19th, 2009.
Posted in Promotions | No Comments »
April 11th, 2009 admin
We are proud to announce the launch of our newly redesigned website www.sinohosting.net ; it is an improvement from the previous design, and has been conceived with usability in mind, to ensure easy navigation by users and visitors.
Major changes includes:
-Updates to our VPS and China hosting plans. China plans now include free domain name and ICP license registration. Number of plans have been reduced from 5 to 3 and match in terms of disk space our international plans. Old clients are not affected though they can continue on their current plans and renew at same prices.
-Introduction of dedicated server plans. We used to offer dedicated server on a custom order basis only, but now we have four different server solutions available for clients to choose.
-China server colocation and hosted exchange email solutions have also been added to our offerings.
-We have revamped our online support system, clients and prospects will now be able to open support tickets directly from our website which will yield faster response times than our support email.
We have also added new domain extensions (.eu, .me etc.), web design services, etc. More will be announced in the next few days, including our affiliate program, the first of its kind among web hosts in China, and for which you can already sign up. Make sure to check back for more details in the next few days. For now, you can go to www.sinohosting.net to see by yourself.
Posted in Company News, Service Update | No Comments »
April 2nd, 2009 admin
There are many misconceptions about the ICP concept so this post would attempt to clear them.
By definition, all websites hosted on a Chinese server are required to register for an internet content provider (ICP) license. It is basically a permit issued by the Chinese Ministry of Industry and Information Technology that is needed to operate a website in mainland China. The license can be obtained through a simple registration at www.miibeian.gov.cn , where relevant information about the website owner, its content, the hosting provider etc. needs to be provided.
Once the application is submitted, the hosting provider will confirm this information which finally is submitted to the relevant bureau for the province the server is physically located in. It can take from a few days to a couple of weeks for the application to be confirmed. If rejected, reasons will be sent to the registered email for further modifications and re-submission.
In most cases, in order to avoid mistakes or repeated submissions due to rejections, your hosting provider will handle the application for you. You still need to provide the relevant information though. SinoHosting, for instance, will send to all new clients who signed up for a China plan, an ICP information form to fill and will take care of the rest.
A Chinese address and a contact person in China (with local phone number) would be required for the application, which can constitute a problem for companies operating overseas without a presence in China. In this situation, we recommend to ask a Chinese partner, agent or even friend to make the application on your behalf. He/She will not have any legal implication in doing so.
If you just have nobody to help you with the registration in China but still want to have better connectivity from the country, the next best alternative is Hong Kong. Indeed, Hong Kong is also considered “overseas” and in that regard websites hosted in Hong Kong are not required to apply for an ICP license, while being less likely to be blocked (which happens sometime though). SinoHosting provides Hong Kong web hosting services as well, feel free to contact us if you need more information on that regard.
Officially, business sites need to provide a business license number to register but in reality the registration can be successful even when done under a personal name (Chinese name + ID card)
[UPDATE: Now ICP licenses applications for business sites with a personal ID or passport are rejected. You need a a China-registered business to apply for an ICP license for such website]
Other useful facts about the ICP license:
-If your website is hosted overseas, you do not need to have an ICP license. In fact, you cannot apply for it (as during the submission you need to specify the provider, which should be in the ministry of information database, and which in most cases is China based).
-ICP licenses are not a guarantee that your site won’t be blocked.
-Without an ICP license, your site can be taken down anytime. If hosted in China, your site can be tracked down to its host who can be instructed to take the site down if its registration doesn’t appear in the ICP database.
-Applications done entirely using overseas addresses and contact persons have, to our knowledge, always been denied.
-It is illegal to operate a website in China without an ICP license. Hosting companies are required to shut down websites which do not obtain an ICP license within a certain period of going live, although this is loosely enforced.
-Domain extension is irrelevant to the need or not of an ICP license: it doesn’t matter if your domain name is a .com, .net, .org, .cn, .com.cn, .hk, .asia etc., or if you bought your domain name in China, the US or elsewhere. What matters is the physical location of your web pages, if they are in China then the ICP license would be a requirement.
-The ICP registration is free, although some hosts would charge you for it. You must understand that this fee is not paid to the government. We used to charge for it as well but now this is included in our China hosting packages.
We will be updating this resource from time to time with more updated information if any, so make sure to bookmark it and check back later.
Posted in General | 1 Comment »
March 27th, 2009 admin
We have now added .eu to the portfolio of domain names available from SinoHosting.net; customers can now purchase it through us either separately or combined with a hosting plan.
Registration price is RMB200 for one year or RMB380 for two years.
Posted in Service Update | No Comments »
