We have experienced today a security breach at our new server central hosted in Hong Kong. A hacker has been able to gain root access to the server and modify homepages of over 40 clients hosted on this server. Since the issue has been known our server admins have started investigating the issue and find out whether this is due to an outdated client or server software through which SSH access was gained from, or otherwise that the root password was gained from other sources. Furthermore they will need to do an in-depth server scanning to find out if any automated script has been uploaded to the server by the hacker.
Due to the complexity of the issue such investigation can take some time. We will update this post as soon as possible.
Meanwhile server logons have been modified and server admins have been working in securing various scripts and cleaning up hosted sites homepages. If only the home pages are affected then the sites should be back to normal as soon as possible. However in case these are sites wide issues then a restoration from latest available backups will be done.
We apologize for the inconvenience caused to all affected clients and are working around the clock to get the situation back to normal as soon as possible. For clients who have their own backups and would like to be moved immediately to a new server in Hong Kong please open a support ticket for us to activate a new account for you.