August 26th, 2009 shadmin
Due to popular demand, we will be launching a new offering of dedicated servers in Hong Kong datacenters very soon. As for China, those servers will be unmanaged but with competitive pricing and good value as compared to existing competition. Both Linux and Windows would be available as OS. The main advantage over current China servers would be that no ICP license filling would be required, while the access speed would be comparable to mainland servers when accessed from China. Keep posted for details.
Posted in Company News, Dedicated Servers, Service Update | Comments Off on Hong Kong dedicated servers coming soon
August 20th, 2009 shadmin
We are pleased to announce that we will be moving to our new office in Shanghai in about ten days. The new office is located in Sichuan North Rd, a business district in the Northern part of the city. We will also be bringing in two additional technical support staff. Keep posted for more details.
Posted in Company News | Comments Off on SinoHosting moving to new offices at the end of August
August 20th, 2009 shadmin
Over the last 24h we are experiencing some issues with our billing system, existing clients are not able to log in to view their billing accounts, while we are unable to receive new orders. Our admins are working on it to get it back asap. Meanwhile, for renewals, please contact our billing department at billing@sinohosting.net for manual processing. For new orders as well, you can email support@sinohosting.net with your selected plan to receive an invoice by email.
Details will be updated in the billing system as soon as it is fully operational. We apologize for any inconvenience caused.
Posted in Customer Support, Service Update | Comments Off on Billing system issue