We are currently upgrading our billing system (WHCMS), therefore it is not possible to place an order through it for the time being but we hope to get it back online within 24h.
In the meanwhile, all orders will be processed manually through email (support@sinohosting.net)
Starting from June 15th, one of our Singapore servers had been facing a huge DDOS attack, with the malicious computers found out later to be originating from China. Access to the sites were not possible and we couldn’t move them in the meantime. As a result our own site www.sinohosting.net which was on this server and some of the clients sites that were on the same server were unavailable for a few days while our server admins were resolving the issues.
A temporary solution has been to block access from Chinese IP addresses since the attacks came from China. We are now in the process of moving the sites to new locations and clients will be notified of the new IP addresses soon.
If your site has been affected we do present you our apologies although this was beyond our control. If your site was in another location (China, US or UK) or on one of the other two Singapore servers then you shouldn’t have experienced any issue at all.
Our email server has been affected as well so any support request or email that has been sent in the last 48H has probably been not received. We are working on retrieving the emails and will reply as soon as this is done. For urgent matters please send your emails to sinovantage@gmail.com or directly to Patrick at patrick@sinovantage.cn
As announced a few weeks before, we are pleased to launch today our China VPS plans. Both Linux and Windows VPS plans are available. The economy plan starts at RMB350/month (RMB280/mth for a 12 months billing cycle) with 10GB disk space (plus 10GB back up space), 256MB memory, 100GB monthly bandwidth, with Virtuozzo control panel available in English, Chinese and 10+ other languages. For details on all VPS plans available, please check: www.sinohosting.net/china-vps.php
Our dedicated server plans will be available by the end of next month.
We are pleased to announce the upgrade of our web hosting plans starting immediately:
-Basic Plan: from 100MB to 200MB web space (2GB monthly bandwidth)
-Business Plan: from 300MB to 1,000MB web space (10GB monthly bandwidth)
-Corporate Plan: from 1GB to 5GB web space (25GB monthly bandwidth)
As previously, all the above plans come with free domain name registration.
Prices remain unchanged. We will manually upgrade current clients accounts over the course of the week, if by May 1st your account hasn’t been upgraded, make sure to contact us by email or open a support ticket on our website to get it done.
Please note that the service upgrade applies only to our international/overseas web hosting plans (Singapore, US and UK servers). There is no change for China hosting plans.
To learn more about our web hosting plans, or place an order, please go to our Web Hosting service page.
Beginning today, SinoHosting.net’s Small Business Email Hosting Plan can be used to set up up to 20 email accounts. Previously, the plan offered a maximum of 5 accounts. The total space remains the same, 1GB. The decision has been made following customer feedback, and we understood that many clients, especially those using Outlook, Thunderbird and other email management softwares, could use more accounts on that space without the need to upgrade to the higher plan (Enterprise Email Hosting, 2GB, 100 email accounts, RMB900/Year)
The package pricing remains the same, RMB500/Year (by the way one of the most competitive in mainland China). We use Singapore-based servers for our email hosting plans. The control panel is in English by default, but available as well in Chinese and over 10 major European languages.
If you are currently a client for on this package, your account should be upgraded automatically. If not, feel free to contact us immediately.
You are currently browsing the archives for the Service Update category.
