We have been advised by our Chinese datacenter that server with IP 61.147.124.150 has a website with contents forbidden by Chinese law. According to the local regulations, they have shut down this server pending further investigation. We are working with them in order to have the site removed and the server back online. However there is no specific timeline on how this will be done.

For clients who wish to do so we are currently restoring the latest available backup to another server. Please open a support ticket through our website if you are on this server and wants us to do that. Uploading and restoring a backup can take 1~4h depending of the size of your website. If you have your own backup, however, you can require from us to set up a new account and restore the backup by yourself, the new account set up can be done within 15mn.

While we apologize for the downtime occurred, there is nothing much we can do as this is part of how datacenters operate in mainland China.

This entry was posted on Tuesday, March 30th, 2010 at 12:50 pm and is filed under Service Update, Web Hosting. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.