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Downtime at hkta

November 10th, 2010 shadmin

Our server has been down since late this morning, and attempts to contact the datacenter (Tele Asia) have so far been unsuccessful. We do not have an ETA about when the server will be back online. Clients hosted on the server, as well as some of our Hong Kong VPS clients are affected.

We apologize for the inconvenience and do our best in order to get the server back online asap. Unfortunately as we do not have a physical access to the server we can only wait for the Tele Asia staff to solve it. Downtime credits will be applied to all accounts affected.

If you have a backup of your site and wants to be migrated to a new server, please open a support ticket through our client area and our admins will set up a new account for you within 1h.

The Management

Maintenance at Tele Asia datacenter

November 1st, 2010 shadmin

We have just received a short maintenance notice from Tele Asia datacenter, where our shared hosting server , as well as our Hong Kong Linux VPS node are hosted. Clients hosted at these two servers will be affected. We apologize for the short notice as we were also notified this morning only.

Subject: Scheduled Maintenance at Tele-Asia, 01/11/10

Maintenance in our data centre is scheduled to commence at 10AM (HKT, GMT+8), November 1st 2010 for approx 2 hours. During this period, your server may be affected by these works. We apologize for any inconvenience this may cause.

Kind Regards

Tele-Asia Support