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Server migration (tiger)

June 5th, 2011 shadmin

Due to recent issues at the server tiger, which has affected the uptime of websites hosted on it, we are scheduling a migration of all accounts hosted on this server to another one at a different datacenter in Hong Kong. The migration will be done over the next 7~10 days. For clients who have registered their domain names through us, or are using our DNS, you do not need to do anything from your end. For clients using their own DNS or have registered their domain names elsewhere, they will be contacted in advance by our support department with the new nameservers and IP address in order to point the domain to the new server after their account migration is completed.

For any question regarding this migration, feel free to open a support ticket by emailing to ; your understanding is much appreciated.

The Management

Emergency network upgrade on server tiger

May 15th, 2011 shadmin

We have been informed by the datacenter where server tiger is hosted at that an unscheduled emergency network upgrade is ongoing at this time. As a result there will be access issues to servers in this IP range including server tiger. The upgrade is scheduled to be completed by 11:00AM. We apologize for the inconvenience caused but expect as a result to have a more stable network for that server.
The Management

After the network upgrade completion, upon server reboot the HDD came out in read-only mode. We have asked datacenter to check this issue and complete a fsck on this server. Please stand-by for further updates.

The issue was solved at 3:00AM today and sites hosted on the server appears to be loading properly; we are however still monitoring this server, and might start migrating accounts hosted on this server to new locations. If you are hosted on this server please make sure to generate a full backup just in case.

New IP address for

December 23rd, 2010 shadmin

Please note that the main IP address for server is now changed to the following: ;

If you are using our domain name servers then there should be no change required from your end. You will simply need to update your FTP settings to the new value. If you are using an external DNS however you will need to update your records there.

For clients having their own dedicated IP address on this server there should be no change whatsoever unless further instructions.

We apologize for any inconvenience caused. Should you have any question feel free to open a support ticket from our website.

We wish you a happy holiday.

The Management