Following network issues at the server mongkok which have started late this afternoon, it was discovered that the issue was with the IP address provided by the datacenter. We have now obtained a new IP address and are updating the server accordingly.
For clients using our nameservers (ns25.sinohosting.net / ns26.sinohosting.net) there is no change needed, although the DNS propagation time might mean additional downtime for your website. For clients using their own nameservers, please point your domain name manually to the new IP address.
For security reasons we cannot publish the new IP address here, however you can open a support ticket to obtain it from us.
Clients with their own dedicated IP address on this server have not been affected by this issue.
We apologize for any inconvenience caused.