October 23rd, 2014 admin
SinoHosting offers the possibility for its clients to move their account to a location at a different location. This is usually needed due to change of target users location, or in order to improve access to current users. Clients who find that their users do not have an optimal access to their website can request to change to a different location.
This service is available four our standard shared hosting plans (international); you can move your website from/to Hong Kong, Taiwan, South Korea, Singapore, the USA (California or Texas), the United Kingdom or the Netherlands. You can also move from an international location to a China server (after you have obtained the ICP license), or from China to an international location.
SinoHosting does not charge for this service. As long as you keep the same package, the migration is free and is usually complete within 24 hours. As our servers configuration are mostly the same across all locations (cPanel), there is no expected problem that the migration could cause. If your site requires however a special version of PHP, Mysql or any other requirement, please inform us in advance in order to select the most appropriate server at the new location, or activate the required feature at the new server.
For clients with their domain names registered through SinoHosting, there is nothing they need to do at their end, everything is handled by SinoHosting technicians. If your domain is registered elsewhere or you manage your DNS through a third party, you will need to update your nameservers to the new values, which we will provide, after the migration is complete.
August 5th, 2014 admin
While being based in China and serving mostly an audience within the greater China region, it is easy to forget that SinoHosting is a true international web hosting company with multiple overseas locations. We will introduce here our hosting locations overseas with a focus on shared hosting only.
1) Hong Kong
While being technically part of China, Hong Kong is not within the great firewall of China and as such we classify it within our international web hosting locations. Hong Kong is by far our most popular location, due to the combination of closer distance from China (and thus faster loading time), and the non-requirement of an ICP license (as compared to mainland China hosting). Over 60% of our shared hosting clients are hosted on our Hong Kong servers. Hong Kong is particularly recommended for clients targeting users in the southern part of China (including Shenzhen, Guangzhou and the rest of Guangdong province)
Despite being close of mainland China, Taiwan does not seem to be a very popular location, as less than 5% of our clients use it. It is however a very strong alternative to Hong Kong, boosting faster speed in some cases from eastern China (Fujian province, Zhejiang, Shanghai etc.).
3) South Korea
South Korea is one of our newest locations. It is considered the best locations for companies without a China presence which are targeting customers physically located in Beijing and Northern China. South Korea also benefits from a very fast local bandwidth, one of the fastest in the world, as well as a very stable international bandwidth.
Singapore is our second most popular international location. It is the internet hub of the South East Asian region. We maintain our Singapore servers with Softlayer which is a first-tier datacenter provider worldwide. Singapore hosting also has decent connection speeds to mainland China.
5) United States
The US is our most popular non-Asian location. It is primarily used by our Chinese clients with websites targeting overseas clients, including international trading companies, manufacturers, global service providers etc. We have three server locations in the US: Los Angeles (California), Dallas (Texas) and Miami (Florida). Therefore, whether you are looking for west coast, central or east coast hosting in the US, you are covered with SinoHosting.
SinoHosting offers two hosting locations in Europe, namely in London (United Kingdom) and Amsterdam (The Netherlands). It is a very niche hosting selected by a limited number of clients. Access speed from mainland China is the slowest among all our international locations, therefore it is not recommended if this is for a website targeting the Chiense audience.
We hope the above overview has given you a better picture of SinoHosting international hosting plans. Regardless of the location, we have three specific cPanel shared hosting plans (Basic, Business and Corporate). You can learn more about each hosting plan at www.sinohosting.net/web-hosting.php and select the one more suitable for your requirements
November 11th, 2013 admin
In order to improve the hosting experience of our customers, all hosting accounts on the server aberdeen.sinohosting.net have been migrated to a new machine. The new server is a huge upgrade of the existing server which was getting slow recently. It boosts 1TB of data storage space, 16GB RAM, a dual E3 CPU and a better backup system. Clients on this server should notice an improvement in the loading speed of their websites immediately.
There is no change to the hostname (aberdeen.sinohosting.net) nor nameservers (ns13/ns14) so most clients should not face any downtime and should be loading on the new server by now. Clients not using our nameservers will need to point their records to the new IP. Such clients are required to open a support ticket with us to obtain the IP information.
The old server will remain up until we manually verify that all sites are loading correctly from the new server.
March 18th, 2013 admin
SinoHosting is happy to announce the addition of a new location to its international web hosting services. Indeed, starting immediately, we are offering Korea-based web hosting services. The infrastructure (Linux/cPanel) and service plans are the same as our international hosting plans in Hong Kong, Singapore, the US and Europe.
Hosting in Korea is suitable for site owners who are targeting users in Beijing, Tianjin, and the North East of China: Liaoning, Heilongjiang, Jilin, even down to Shandong). Ping time from Korea is faster than Hong Kong for computers accessing from these regions.
SinoHosting servers are colocated in a first tier datacenter in Seoul, South Korea. Our Korean hosting services are currently limited to shared hosting, as such we are unable to provide VPS or dedicated servers in Korea.
As always, SinoHosting is a pioneer in being the first international host in China to offer web hosting services on Korean servers.
To sign up for this service, please go to our international hosting page.
March 1st, 2012 admin
In recent days, we have noted a number of customers reporting third party codes uploaded to their sites. In most cases, a single line or a short paragraph were added to their index page, either linking to a third party site or directly trying to install a trojan on the page visitor’s computer when no antivirus was present. In affected clients websites we have not seen changes to the databases or other files. It appears to be done by an automated software that has obtained FTP access to those accounts.
We have audited our servers and did not find any malware, however we are not taking any risks and would like to remind to all shared hosting customers standard procedures to keep their accounts secured:
1) Please make sure to update your cPanel password regularly and make sure this password is kept securely, and is not the same as your email or other online accounts.
2) Make sure to update your PHP scripts to the latest versions (especially open source scripts such as wordpress, joomla etc.)
3) Make sure that all computers accessing your account through FTP or cPanel are spyware and malware-free, and have up-to-date antivirus and anti-malware software. Computers from which your account is accessed should not be used to visit sites potentially dangerous such as torrent sites, adult sites etc., or run related softwares.
If you have forgotten your password, please submit a ticket at email@example.com from your registered email account to have your password reset
On our end we are implementing a new security rule to force cPanel password changes every six months, however clients can are recommended to update their passwords even more often. We apologize for the additional trouble however this should go a long way in ensuring passwords of the accounts are not gained by unauthorized third-parties.
Should you notice any unusual activity at your account or changes to your home page please make sure to contact our support team at firstname.lastname@example.org for assistance.
February 20th, 2012 admin
As part of the upgrade of our infrastructure, and due to ongoing IP blacklisting issues at hknwt IP addresses, all accounts on that server have been migrated to the new server stanley.sinohosting.net, which is also located in Hong Kong; clients using our nameservers ns11.sinohosting.net / ns12.sinohosting.net do not need to do any change, their site should be automatically running from the new server by now. For clients using external domain nameservers, they will need to update manually their site to point to the new IP address: 18.104.22.168.
For FTP access the IP address changes to 22.214.171.124. To access your control panel you can continue to use www.yourdomain.com/cpanel , all existing usernames and passwords should remain the same.
The old server hknwt.sinohosting.net will stay up for a week the time we ensure all sites are running properly from the new location. Should you have any issue with your site after the migration, please make sure to contact our support department for assistance.
The Management Team
June 1st, 2011 admin
After months of development, we are happy to announce the launch of our Plesk-based Windows shared hosting plans in Hong Kong. The new platform represents an upgrade of the previous system which was based on a Chinese control panel and had very limited features.
The new Plesk shared hosting server includes the following:
-Windows server 2008 operating system
-AMD 8 cores processor with 15K SAS storage
-Bilingual administration panel (English and Simplified Chinese)
-Local email functionality
-MSSQL 2005/Mysql databases with local database administration software
-ASP, ASP.net and PHP 5.2 support
-Spam Assassin, antiviruses, and Plesk application pack
Overall this would improve the overall reliability of our Hong Kong Windows offering.
We will be transferring existing clients on the old system to the new platform over the next month. Our support department will be contacting you shortly if you are currently on such plan. In case you want to expedite the transfer of your account, please open a support ticket or email to support @ sinohosting.net
March 2nd, 2011 admin
We have written a short guide to assist our clients looking to host in China and apply for an ICP license. Please check it at:
December 23rd, 2010 admin
Please note that the main IP address for server tiger.sinohosting.net is now changed to the following: 126.96.36.199 ;
If you are using our domain name servers then there should be no change required from your end. You will simply need to update your FTP settings to the new value. If you are using an external DNS however you will need to update your records there.
For clients having their own dedicated IP address on this server there should be no change whatsoever unless further instructions.
We apologize for any inconvenience caused. Should you have any question feel free to open a support ticket from our website.
We wish you a happy holiday.
March 30th, 2010 admin
We have been advised by our Chinese datacenter that server with IP 188.8.131.52 has a website with contents forbidden by Chinese law. According to the local regulations, they have shut down this server pending further investigation. We are working with them in order to have the site removed and the server back online. However there is no specific timeline on how this will be done.
For clients who wish to do so we are currently restoring the latest available backup to another server. Please open a support ticket through our website if you are on this server and wants us to do that. Uploading and restoring a backup can take 1~4h depending of the size of your website. If you have your own backup, however, you can require from us to set up a new account and restore the backup by yourself, the new account set up can be done within 15mn.
While we apologize for the downtime occurred, there is nothing much we can do as this is part of how datacenters operate in mainland China.