January 20th, 2009 shadmin
Jiangsu Telecom datacenter, where we host our Linux servers, is undergoing a major upgrade of its system this morning. While this means increased reliability and scalability for our servers from now, unfortunately some of our clients sites might experience downtime issues while the upgrades are going on. Sorry for the inconvenience caused.
We expect everything to be back to normal between 9:00 and 11:00AM.
On the other hand, if your IP address was 221.130.199.43, this IP needs to be changed to 221.181.67.173. If your DNS is controlled by SinoHosting then the update would have been done automatically.
Posted in Service Update | Comments Off on Jiangsu Telecom Datacenter Upgrades
November 27th, 2008 shadmin
We have made changes to our China Hosting plans, mostly by increasing the amount of disk space for email hosting and the number of email accounts. The new plans look like this:
-Basic-China: 100 shared disk space, 5 email accounts
-Basic Plus-China: 200MB disk space for web hosting, 200MB disk space for email hosting (20 accounts)
-Business-China: 300MB disk space for web hosting, 300MB disk space for email hosting (30 accounts)
-Business Plus-China: 500MB disk space for web hosting, 500MB disk space for email hosting (50 accounts)
-Corporate-China: 800MB disk space for web hosting, 1GB disk space for email hosting (100 accounts)
For details on other functions or place an order please click here.
If you are a current user of our China hosting plans, you can contact us to have your email server upgraded to the new limits.
Please note that as from now we will be using exclusively our US servers for email hosting even for China plans, only the web hosting remains on China-based servers.
Posted in Service Update | Comments Off on China Hosting Plans Update
November 21st, 2008 shadmin
We are pleased to pre-announce that we will be adding soon Hong Kong to the list of server locations available from SinoHosting. We expect it to go live in the first quarter of 2009. Subscribe to our newsletter or to this blog to receive updates when this comes into effect.
Posted in Company News, Service Update, Web Hosting | Comments Off on Hong Kong server coming soon
November 10th, 2008 shadmin
One of our servers in Shanghai is experiencing some technical problems since this morning, resulting in some downtime for some of our users. This is a server that we have with China Telecom. They are working on the problem now and we hope to have the server back online very soon.
We apologize for the inconvenience. As this server has experienced similar problems recently as well, we plan to move users on that server to a new one that is more reliable. If your site is on that server, you can contact us to have your site moved asap.
Posted in Service Update | Comments Off on Issues with one of the Chinese servers
October 5th, 2008 shadmin
As some of you are aware, our billing system couldn’t allow the registration of dot cn domains (clients had to choose “I want to transfer my domain to SinoHosting.net” instead even if the domain was not registered yet). We have recently upgraded the billing software to the latest version and the bug has been fixed now.
We have also added the option to register dot asia domains from the system. The cost is RMB200/Year.
Posted in Service Update | Comments Off on Billing system upgraded, .cn bug fixed!
September 26th, 2008 shadmin
Due to server move at China Telecom, accounts using the IP address 222.73.240.197 need to update their IP to 61.129.57.203. This includes databases as well and is effective as of today.
The change will affect about 5% of China hosted sites. Sorry for the inconvenience caused.
Posted in Service Update | Comments Off on IP address change notification (for some China-hosted accounts)
September 7th, 2008 shadmin
We have added Moneybookers as a payment method for our hosting services. After sign up you will be able to select that payment term. The email address to use is payments@sinovantage.cn
Posted in Service Update | Comments Off on SinoHosting.net now accepting Moneybookers
August 31st, 2008 shadmin
We are having some issues with our main DNS since this morning (ns1.sinohosting.net / ns2.sinohosting.net). Your site access may be affected if you are using those. Our server admins are working on it and everything should be back to normal asap.
Clients on other DNS (ns3/ns4, ns5/ns6 etc.) should not be affected.
Posted in Service Update | 1 Comment »
July 16th, 2008 shadmin
If you are a Linux shared account customer (Chinese server), please be aware that following a server change the IP address of your server has now changed to 58.215.65.53. In case we manage your DNS then there is nothing to do at your side, since we would get it done by ourselves. If however you do control your domain name servers, you will need to update the A record to this new IP address.
If you need further assistance in that regard feel free to email us directly at support@sinohosting.net
Posted in Customer Support, Service Update | Comments Off on Change of IP address for the China Linux server
July 6th, 2008 shadmin
After two months of trial period, we are now pleased to announce that Linux OS is now fully available for hosting in China. When signing up you will have the option to choose between Windows and Linux. The Linux hosting comes with Plesk control panel for easy server administration, with the interface available in both English and Chinese. Plans resources are the same as previously for the Windows hosting.
For clients already subscribed to Windows hosting unfortunately it won’t be possible to move your account to Linux hosting. However when your current contract expires you will be able to change it to Linux OS. If you need to purchase now a new Linux hosting account for a domain that was previously on Windows, you will get a 10% discount on the yearly price.
Posted in Service Update, Web Hosting | Comments Off on Linux for China hosting
