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Disk failure at hkwin server

We are experiencing a HDD failure at our Hong Kong Windows server hkwin. Our technicians are working on retrieving the data in order to restore later the websites to a new system. If you have your own backup please open a support ticket immediately for faster restoration.

We expect the restoration and new system set up process to be completed by March 18th at 6:00PM

E-mail accounts are not affected as we use our main Linux servers for handling emails even for our Windows customers.

We apologize for any inconvenience caused but this could not be forecasted.

For any inquiry on this issue please open a support ticket through our website.

The Support Team

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