December 6th, 2010 shadmin
We have done a few updates to our Hong Kong HKDS-3 and HKDS4 plans.
1) New servers for those plans will now be hosted at the New World Telecom datacenter. HKDS-1 and HKDS-2 will continue to be hosted at Diyixian datacenter.
2) The HKDS-4 specifications have been upgraded to the following:
-CPU: Intel core i5 650 (3.20GHz)
-RAM: 4GB
-HDD: 500GB SATA
-2 IP addresses
-Unmetered bandwidth
3) The HKDS-4 is now available on a monthly basis, at RMB2,500/month with a one-time RMB200 setup fee (previously this plan was available only for a minimum 3 month contract). From three months and beyond there is no setup fee as for our other Hong Kong dedicated servers packages.
The Management
www.sinohosting.net
Posted in Dedicated Servers, Service Update | Comments Off on Updates to our Hong Kong Dedicated Servers plans
November 10th, 2010 shadmin
Our server hkta.sinohosting.net has been down since late this morning, and attempts to contact the datacenter (Tele Asia) have so far been unsuccessful. We do not have an ETA about when the server will be back online. Clients hosted on the server hkta.sinohosting.net, as well as some of our Hong Kong VPS clients are affected.
We apologize for the inconvenience and do our best in order to get the server back online asap. Unfortunately as we do not have a physical access to the server we can only wait for the Tele Asia staff to solve it. Downtime credits will be applied to all accounts affected.
If you have a backup of your site and wants to be migrated to a new server, please open a support ticket through our client area and our admins will set up a new account for you within 1h.
The Management
www.sinohosting.net
Posted in Service Update | Comments Off on Downtime at hkta
August 22nd, 2010 shadmin
As we have added a new datacenter provider in Hong Kong, we are now able to lower our price for dedicated IP address in Hong Kong for shared hosting accounts. The new price is RMB980/year, which is almost RMB700 cheaper than before.
Dedicated IP addresses are recommended for companies who do not want to have their sites sharing the same IP with other unrelated websites, which can be found easily through some free online tools. On the other hand, they are required for clients running ecommerce sites and requiring to install a SSL certificate.
Finally, please note that Hong Kong IP addresses are available free of charge on our Enterprise Email Hosting plans.
Posted in Service Update | 1 Comment »
July 28th, 2010 shadmin
Since yesterday evening our hkta.sinohosting.net server as well as our Hong Kong VPS node with IP starting from 91.207 are experiencing some outages resulting on websites on that server being unavailable. From the preliminary information from our datacenter this would be due to a DDoS attack. We are working on this issue together with our Hong Kong datacenter in order to get these servers back online within today. We apologize for any inconvenience caused.
The Management
www.sinohosting.net
Posted in Service Update | 1 Comment »
July 27th, 2010 shadmin
In our constant search to provide the best value for our clients, we are proud to announce that as of today all our enterprise email hosting plans will now come with a free dedicated IP address.
With a dedicated IP address, risks of the IP being blacklisted, which affects from time to time accounts on shared servers, will be basically removed. This will also improve email delivery and the overall service level.
All dedicated IP addresses will have a reverse DNS in place as before.
If you currently have an enterprise email hosting plan, you can contact us to get your account setup with a free dedicated IP address as well.
Above offer is valid for accounts hosted on Hong Kong or USA servers only, we are unable to offer this service for email hosting plans hosted on our mainland China servers.
Posted in Email Hosting, Service Update | Comments Off on Free dedicated IP addresses with Enterprise email hosting plans
June 30th, 2010 shadmin
From June 19th to July 19th, the ministry of industry and information technology will proceed to an upgrade to its ICP license system. During the upgrade, new ICP applications will not be accepted, and from June 5th, changes to existing ICP licenses will not be processed.
The new system make application for an ICP license even more complex. New changes include, among others:
1-On top of the national ICP system, which is managed by the ministry of industry and information technology, a provincial communication administration and server provider ICP systems have been introduced. There are now therefore three levels of approvals, with the applicant entering details through the server provider ICP system, which then will forward to the provincial communication administration, and finally to the national ICP system under the ministry of industry and information technology.
2-The server provider needs to verify the information provided by the applicant (telephone number, mobile, email, address etc.) and sign a document to provide to the ministry of information attesting that such verification has been properly conducted.
3-A “domain name certificate” has been added to the list of documents to provide with the application. Considering that such certificates are typically issued by Chinese registrars only, it might signal that foreign registered domain names cannot anymore be used to apply for the ICP license.
4-The domain name owner name (as per domain name certificate) must correspond to the company name on the ICP license application.
5-A copy of the business license certificate, and Chinese ID card of contact person must be provided (previously, only the license numbers and ID cards numbers were required to file on the application form).
6-The contact person must come in person to the server provider office and have its photograph taken (we will see the possibility of avoiding this by having applicant provide a photograph by email; instructions to be provided upon request)
7-All application documents must now be sent in hard copy to the server provider.
8-The ICP application system website will now be changed to www.miitbeian.gov.cn
The three level application documents and the expanded list of documents make the whole ICP application much more difficult, and we estimate that it would push the application time from the current 2 to 3 weeks to a minimum of 1 to 3 months.
More rules or updates may come from the ministry of industry and information technology between now and the official launch of the new system on July 2oth, we will update this post accordingly.
Posted in Service Update | Comments Off on Major upgrade to the ICP license system in China – Photo ID now required
June 16th, 2010 shadmin
As you may be aware of, we are experiencing some downtime on our Hong Kong windows server. We are considering reinstalling the whole server tomorrow and then restoring clients backups. We apologize for any inconvenience caused.
Posted in Service Update | Comments Off on Hong Kong windows shared hosting server issues
May 18th, 2010 shadmin
We will be launching in June our reseller hosting plans. Structured for web designers looking to host their own clients by providing them separate access details, internet-related companies planning to add hosting to their service offerings, and large firms with a high number of websites that need to be managed by different teams, our cPanel reseller hosting plans will come in three packages of 20GB, 35GB and 50GB respectively, with anonymous dns, unlimited domain names, emails, mysql databases, sub-domains etc., and priced from RMB3,000/year. Please check back our site soon.
Posted in Company News, Service Update | 1 Comment »
March 30th, 2010 shadmin
We have been advised by our Chinese datacenter that server with IP 61.147.124.150 has a website with contents forbidden by Chinese law. According to the local regulations, they have shut down this server pending further investigation. We are working with them in order to have the site removed and the server back online. However there is no specific timeline on how this will be done.
For clients who wish to do so we are currently restoring the latest available backup to another server. Please open a support ticket through our website if you are on this server and wants us to do that. Uploading and restoring a backup can take 1~4h depending of the size of your website. If you have your own backup, however, you can require from us to set up a new account and restore the backup by yourself, the new account set up can be done within 15mn.
While we apologize for the downtime occurred, there is nothing much we can do as this is part of how datacenters operate in mainland China.
Posted in Service Update, Web Hosting | 1 Comment »
March 27th, 2010 shadmin
One of the US datacenters we use is reallocating IP addresses to their servers and proceeding to needed migrations. If you notice that you cannot upload to your site through FTP, it might be that your IP has changed. Please open a support ticket immediately to obtain your new IP information. Sorry for any inconvenience caused. As this was done with short notice, we have not been able to inform each client individually.
The Management
www.sinohosting.net
Posted in International, Service Update | Comments Off on US shared hosting IP changes
