March 18th, 2011 admin
Starting on March 21st we will be charging a service fee for new clients looking to host in China who will need to apply for an ICP license through us. This is due to the increased complexity, work and time now needed to apply for an ICP license.
The service fee is set to RMB800, payable at the beginning of the application. In case of unsuccessful application after 6 months, we can refund 50% or RMB400. The remaining RMB400 is non-refundable.
Clients who already have an ICP license will not be charged that fee and will therefore only pay the normal hosting and, when applicable, the domain registration fee.
Before placing the order or applying please make sure that you meet the requirements and can provide all documents as listed on our ICP web page.
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March 15th, 2011 admin
Hello,
We are experiencing a HDD failure at our Hong Kong Windows server hkwin. Our technicians are working on retrieving the data in order to restore later the websites to a new system. If you have your own backup please open a support ticket immediately for faster restoration.
We expect the restoration and new system set up process to be completed by March 18th at 6:00PM
E-mail accounts are not affected as we use our main Linux servers for handling emails even for our Windows customers.
We apologize for any inconvenience caused but this could not be forecasted.
For any inquiry on this issue please open a support ticket through our website.
The Support Team
www.sinohosting.net
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March 2nd, 2011 admin
We have written a short guide to assist our clients looking to host in China and apply for an ICP license. Please check it at:
www.sinohosting.net/icp.php
The Management
SinoHosting.net
Posted in Web Hosting | No Comments »
February 5th, 2011 admin
We are pround to announce the launch of our domain name platform domains.sinohosting.net ; from now on, all international domains will be registered through that new platform. This includes the following extensions: .com, .net, .org, .biz, .info, .in, .tv, .asia, .eu, .me
The new platform, named SinoHosting Domains, is more integrated to our biling system, and provides more control to clients over their domains. Clients can directly edit their domain ownership information, update nameservers or contact details without needing our assistance. The new platform also comes with a full DNS management system, which can be useful for clients hosting their website or email system elsewhere, or clients using Google Apps for emails while using our servers to hosting their website etc.
A major advantage of the new platform also is that it allows us to provide private registration completely free of charge.
We will be migrating previously registered domains to the new platform as they come to be renewed. For any questions about this new platform, please make sure to open a support ticket through our website.
The Management
SinoHosting.net
Posted in Domain Names | No Comments »
January 25th, 2011 admin
We are happy to announce the following update to our domain name prices:
1) .hk and .com.hk: now reduced to RMB250/year
2) .asia and .eu: now reduced to RMB150/year
3) .tv: now reduced to RMB250/year
4) .mobi: increased to RMB150/year (due to changes of prices at registrar)
Other domains are still available at the old prices. Click here for the full pricelist.
We will be launching in the next few days a new domain name portal which will enable our customers to manage their domains directly, set up nameservers, manage nameservers, edit contact information etc. without the need for our technicians to assist. Additional extensions (including .co, .cn.com, .in, .cc etc.) will also be available. Check back later for details.
The Management
www.sinohosting.net
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January 10th, 2011 admin
We are pleased to announce that we have upgraded our billing system
to the latest version available from the developper (WHMCS). From now
on, new orders and renewals will be available in USD (previously the
Chinese Yuan or RMB was the only currency available).
As a result, invoices settlement, order payments or account
funding/credit can be done automatically through our billing system
with Paypal without the need of a manual conversion as previously
required.
Some minor tweaks are still being done on the billing system,
including the integration with our main site design, however all
functions are already fully avalable.
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December 23rd, 2010 admin
Please note that the main IP address for server tiger.sinohosting.net is now changed to the following: 121.127.250.204 ;
If you are using our domain name servers then there should be no change required from your end. You will simply need to update your FTP settings to the new value. If you are using an external DNS however you will need to update your records there.
For clients having their own dedicated IP address on this server there should be no change whatsoever unless further instructions.
We apologize for any inconvenience caused. Should you have any question feel free to open a support ticket from our website.
We wish you a happy holiday.
The Management
www.sinohosting.net
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December 19th, 2010 admin
We are seeing a DDoS attack on the main IP of this server, we have contacted datacenter for assistance. If you are a client on this server and find your site offline, please open a support ticket to have your site pointed to a different IP. Thank you for your understanding.
The Management
www.sinohosting.net
Posted in Service Update | No Comments »
December 6th, 2010 admin
We have done a few updates to our Hong Kong HKDS-3 and HKDS4 plans.
1) New servers for those plans will now be hosted at the New World Telecom datacenter. HKDS-1 and HKDS-2 will continue to be hosted at Diyixian datacenter.
2) The HKDS-4 specifications have been upgraded to the following:
-CPU: Intel core i5 650 (3.20GHz)
-RAM: 4GB
-HDD: 500GB SATA
-2 IP addresses
-Unmetered bandwidth
3) The HKDS-4 is now available on a monthly basis, at RMB2,500/month with a one-time RMB200 setup fee (previously this plan was available only for a minimum 3 month contract). From three months and beyond there is no setup fee as for our other Hong Kong dedicated servers packages.
The Management
www.sinohosting.net
Posted in Dedicated Servers, Service Update | No Comments »
November 10th, 2010 admin
Our server hkta.sinohosting.net has been down since late this morning, and attempts to contact the datacenter (Tele Asia) have so far been unsuccessful. We do not have an ETA about when the server will be back online. Clients hosted on the server hkta.sinohosting.net, as well as some of our Hong Kong VPS clients are affected.
We apologize for the inconvenience and do our best in order to get the server back online asap. Unfortunately as we do not have a physical access to the server we can only wait for the Tele Asia staff to solve it. Downtime credits will be applied to all accounts affected.
If you have a backup of your site and wants to be migrated to a new server, please open a support ticket through our client area and our admins will set up a new account for you within 1h.
The Management
www.sinohosting.net
Posted in Service Update | No Comments »
