October 20th, 2009 shadmin
We are pleased to announce a sharp decrease of our China VPS pricing, for both the Advanced and Premium plan. The Advanced Plan is now available at RMB500/USD75 per month (down from RMB650/USD97 previously), while the Premium Plan is now priced at RMB650/USD97 per month (again down from RMB950/USD142).
Annual pricing is now RMB5,000/USD750 for the Advanced plan, and RMB6,500/USD970 for the Premium VPS plan.
As for our other Chinese VPS plans, pricing is valid for both Linux and Windows OS.
For more information or to place an order, please go to www.sinohosting.net/china-vps.php
Posted in VPS | Comments Off on New pricing on selected China VPS plans
October 10th, 2009 shadmin
Due to the strong demand for our Hong Kong shared hosting accounts, we have added this month two new Linux servers. These servers are also CPanel-based with the latest PHP, Mysql configurations. The specs are higher than our previous server, so existing clients who want their accounts moved to this new server can contact us for us to set them up.
Posted in Service Update, Web Hosting | Comments Off on Two new Hong Kong servers available for shared hosting clients
October 10th, 2009 shadmin
Since today at noon one of our DNS servers is having some issues which will cause some sites not to be accessible. This issue will affect primarily clients with sites hosted in mainland China, or using ns3.sinohosting.net / ns4.sinohosting as DNS servers. We have contacted the datacenter where this DNS server is hosted at and are working to get them back online asap. Sorry for the inconvenience.
Posted in Service Update | 1 Comment »
October 2nd, 2009 shadmin
We have been informed by datacenter than the IP address 221.181.67.170 has been turned off due to one site on this server hosting illegal contents, resulting in all sites on that server becoming not available. As per the Chinese law in that regard, the server will be reopened only after investigation, which unfortunately won’t happen before October 8th when the holidays finish. We do apologize for the downtime for clients which sites are hosted on that server, however there is nothing much we can do other than wait for the datacenter. We do not have access to the files on the server to move clients sites to a new server/IP address.
For clients who have a backup of their site please contact us immediately by opening a support ticket through our homepage to have an account set up for you on another server.
Update: The IP address 58.215.65.53 is now affected by the same issue. Clients with sites on that IP address can contact us to obtain a new account on another server to which they can upload their site.
Posted in Service Update | Comments Off on IP 221.181.67.170 has been turned off
October 1st, 2009 shadmin
Due to the national days holidays here in China our office will be closed from October 1st to 8th. Phone support will be unavailable during that time. We will however continue to provide basic support through email and support tickets. New orders will be processed as usual, however for dedicated servers we won’t be able to get them up as local datacenters will not be operating during that period.
Posted in Company News | Comments Off on China National Day Holidays
August 26th, 2009 shadmin
Due to popular demand, we will be launching a new offering of dedicated servers in Hong Kong datacenters very soon. As for China, those servers will be unmanaged but with competitive pricing and good value as compared to existing competition. Both Linux and Windows would be available as OS. The main advantage over current China servers would be that no ICP license filling would be required, while the access speed would be comparable to mainland servers when accessed from China. Keep posted for details.
Posted in Company News, Dedicated Servers, Service Update | Comments Off on Hong Kong dedicated servers coming soon
August 20th, 2009 shadmin
We are pleased to announce that we will be moving to our new office in Shanghai in about ten days. The new office is located in Sichuan North Rd, a business district in the Northern part of the city. We will also be bringing in two additional technical support staff. Keep posted for more details.
Posted in Company News | Comments Off on SinoHosting moving to new offices at the end of August
August 20th, 2009 shadmin
Over the last 24h we are experiencing some issues with our billing system, existing clients are not able to log in to view their billing accounts, while we are unable to receive new orders. Our admins are working on it to get it back asap. Meanwhile, for renewals, please contact our billing department at billing@sinohosting.net for manual processing. For new orders as well, you can email support@sinohosting.net with your selected plan to receive an invoice by email.
Details will be updated in the billing system as soon as it is fully operational. We apologize for any inconvenience caused.
Posted in Customer Support, Service Update | Comments Off on Billing system issue
July 1st, 2009 shadmin
After weeks of testing, we have added a new server with CPanel for shared hosting customers in Shanghai. This new server is at China Netcom datacenter. We will be moving some of the clients from the previous two servers to the new one over the next few days. Concerned clients will have zero downtime during the transfer process.
Posted in Company News, Service Update, Web Hosting | Comments Off on New server for shared hosting in Shanghai (China Netcom)
July 1st, 2009 shadmin
We have just launched a Facebook group, if you are on Facebook please make sure to become a member:
http://www.facebook.com/group.php?gid=123699836130
Posted in Company News | Comments Off on SinoHosting is now on Facebook
