November 19th, 2011 shadmin
Following repeated requests for this service, we have now launched our FTP hosting service for the Chinese market. Packages are available from 10GB to 1TB storage space, and clients can choose to have the service activated on a Shanghai, Hong Kong or US server.
The service starts from RMB1,000/year only. There is no ICP required for this service even for clients with the server in China, so this will be useful to businesses looking to provide a download link, storage space, or a file sharing space for their clients, users or staff in mainland China.
For more details, please visit our new China FTP Hosting page.
Posted in Company News | Comments Off on China FTP Hosting Service Launch
November 11th, 2011 shadmin
Our parent company, Sinovantage International, has just launched a new social networking site called ShanghaiZoom. The site targets expatriates living in Shanghai primarily but also anyone working or studying in this city. The Facebook-like website has many sections including blogs, forums, classifieds, events, albums, videos etc. If you are living in Shanghai you will definitely need to sign up.
The address: www.shanghaizoom.com
Posted in Company News | Comments Off on ShanghaiZoom.com, social networking site in Shanghai
October 12th, 2011 shadmin
SinoHosting will be an exhibitor at the 3rd Expat Service Expo, to be held in Beijing Solana Lifestyle Shopping Park, from October 14th to 16th. Our booth number is 48. If you are in Beijing, you are invited to visit our booth at the Expo, which will be held simultaneously with an International Culture Carnival.
Posted in Company News | Comments Off on SinoHosting at the 3rd Expat Expo in Beijing
October 12th, 2011 shadmin
We regret to announce that due to some IPs that were previously allocated to SinoHosting are being reclaimed by the issuing authorities, all IPs in the affected range, which is 91.207.192.0/24 will be replaced.
We would like to convey our apologies for this inconvenience.
We are working with the datacenters to implement the changes as soon as the new IP addresses are active.
Clients on other VPS nodes are not affected by this change.
To obtain in advance the information about your new IP, or if you require further assistance, please open a support ticket through the client area at our website, or simply email to our support team.
The Management
www.sinohosting.net
Posted in VPS | Comments Off on Change of IP address – Hong Kong VPS node
October 2nd, 2011 shadmin
We will be on holiday from October 1st to 7th, and will return to office on October 8th. While emergency support will still be provided through our support ticket systems, sales inquiries and new purchases activation will see a few days delay. We apologize for any inconvenience caused.
The Management
www.sinohosting.net
Posted in Service Update | Comments Off on October 1st Holiday Notice
September 1st, 2011 shadmin
Following network issues at the server mongkok which have started late this afternoon, it was discovered that the issue was with the IP address provided by the datacenter. We have now obtained a new IP address and are updating the server accordingly.
For clients using our nameservers (ns25.sinohosting.net / ns26.sinohosting.net) there is no change needed, although the DNS propagation time might mean additional downtime for your website. For clients using their own nameservers, please point your domain name manually to the new IP address.
For security reasons we cannot publish the new IP address here, however you can open a support ticket to obtain it from us.
Clients with their own dedicated IP address on this server have not been affected by this issue.
We apologize for any inconvenience caused.
The Management
www.sinohosting.net
Posted in Service Update | Comments Off on Emergency IP Address change at server mongkok
July 8th, 2011 shadmin
We are happy to announce that our parent company, Sinovantage International Limited, has now a new office in Shenzhen. Located in Luohu district, just 5mn from Dongmen commercial area and 20mn from the Hong Kong border checkpoint, the new office will help provide a better service to our company’s customers in Shenzhen and Guangdong province, but also serve in expanding our client base locally.
As far as SinoHosting is concerned, the new office will assist at the beginning with billing issues only. Sales and technical support inquiries must still be addressed to our Shanghai office or submitted through our support ticket system. We plan to add technical staff to the office in a near future.
The Management
www.sinohosting.net
Posted in Company News | Comments Off on Sinohosting opens a new office in Shenzhen
June 30th, 2011 shadmin
In the recent weeks, the local offices of the ministry of industry and information technology, in charge of ICP licenses, have been auditing websites with ICP licenses and delisting those with invalid certificates (business license, ID card etc.) or inaccurate contents (site content not matching the original declaration on the ICP application). Sites which have been moved to a provider different of the one through which the ICP license was originally applied for are also being delisted.
After de-listing it means the site does not have an ICP license and is not legally authorized to be hosted on a mainland China server.
In case you receive a SMS or email from the ministry of industry and information technology in regard of your ICP license being delisted, please contact us directly. For clients who had the license through a third party but are now hosted with us, they will need to apply for a new license (www.sinohosting.net/icp.php). We will waive 50% of the usual RMB800 one-time application fee. In the meanwhile, your site will be migrated to our Hong Kong server and hosted there until a new ICP license is obtained.
Clients can also choose to move permanently to Hong Kong if they decide not to start the ICP license, this way there is no additional fees if the site will be moved to an equivalent package on the Hong Kong server (for instance from basic-china to basic-hong kong)
Posted in China Hosting | Comments Off on Verification and delisting of ICP licenses
June 29th, 2011 shadmin
We have experienced today a security breach at our new server central hosted in Hong Kong. A hacker has been able to gain root access to the server and modify homepages of over 40 clients hosted on this server. Since the issue has been known our server admins have started investigating the issue and find out whether this is due to an outdated client or server software through which SSH access was gained from, or otherwise that the root password was gained from other sources. Furthermore they will need to do an in-depth server scanning to find out if any automated script has been uploaded to the server by the hacker.
Due to the complexity of the issue such investigation can take some time. We will update this post as soon as possible.
Meanwhile server logons have been modified and server admins have been working in securing various scripts and cleaning up hosted sites homepages. If only the home pages are affected then the sites should be back to normal as soon as possible. However in case these are sites wide issues then a restoration from latest available backups will be done.
We apologize for the inconvenience caused to all affected clients and are working around the clock to get the situation back to normal as soon as possible. For clients who have their own backups and would like to be moved immediately to a new server in Hong Kong please open a support ticket for us to activate a new account for you.
The Management
www.sinohosting.net
Posted in Service Update | 3 Comments »
June 5th, 2011 shadmin
Due to recent issues at the server tiger, which has affected the uptime of websites hosted on it, we are scheduling a migration of all accounts hosted on this server to another one at a different datacenter in Hong Kong. The migration will be done over the next 7~10 days. For clients who have registered their domain names through us, or are using our DNS, you do not need to do anything from your end. For clients using their own DNS or have registered their domain names elsewhere, they will be contacted in advance by our support department with the new nameservers and IP address in order to point the domain to the new server after their account migration is completed.
For any question regarding this migration, feel free to open a support ticket by emailing to support@sinohosting.net ; your understanding is much appreciated.
The Management
www.sinohosting.net
Posted in Service Update | Comments Off on Server migration (tiger)
